to select ↑↓ to navigate
SA End-User Guide

SA End-User Guide

Open in ChatGPT
Ask ChatGPT about this page
Open in Claude
Ask Claude about this page

Tax Invoices, Credit & Debit Notes

Tax Invoices, Credit & Debit Notes

Goal: issue the correct SARS-compliant document for a sale, and handle returns and corrections with credit/debit notes.

Issuing a tax invoice

  1. Open the submitted Sales Invoice.
  2. Click Print (or Print → preview).
  3. Choose the print format:
    • SA Full Tax Invoice — shows the recipient's name, address and VAT number. Use this above the prescribed threshold, or whenever the customer is a VAT vendor who needs to claim input tax.
    • SA Abridged Tax Invoice — for smaller supplies below the threshold.
  4. Download as PDF or print, and send to the customer.

The words "Tax Invoice", your VAT number, the customer details (for a full invoice), and VAT shown separately at 15% must all appear. If the customer's VAT number is missing on a full tax invoice, capture it on the customer master and reprint.

Full vs abridged — which to use

Use… When
SA Full Tax Invoice Consideration above the full-tax-invoice threshold, or customer is a registered VAT vendor.
SA Abridged Tax Invoice Smaller supplies below the threshold.

Credit notes (sales returns / corrections)

To reverse or reduce a sale, raise a credit note rather than deleting the invoice:

  1. Open the original Sales Invoice → Create → Return / Credit Note (or create a Sales Invoice marked as a return).
  2. Confirm the (negative) amounts and VAT.
  3. Submit, then print using SA Credit Note.

The credit note carries negative VAT, which the VAT201 nets off in the period it falls in.

Debit notes (purchase side)

To adjust a supplier purchase upward (or record a supplier debit), use the purchase debit note flow and print SA Debit Note. See Purchase Invoices & Input VAT.

Why you can't delete documents

Submitted sales and purchase documents cannot be deleted — this protects the SARS audit trail. Always cancel and amend, or issue a credit/debit note, to correct something. This is intentional.

Next

Capture the buying side: Purchase Invoices & Input VAT.

Last updated 1 month ago
Was this helpful?
Thanks!